FAQs
Our terms explain usage, payments, design approvals, manufacturing timelines, and limitations for custom packaging orders.
FAQs
Do you offer free shipping on custom packaging orders?
Yes, we provide free shipping on qualifying orders with safe and reliable delivery.
How long does shipping take after production?
Shipping typically takes 3–5 business days, depending on destination and courier service.
Do you ship nationwide or internationally?
Yes, we ship nationwide and offer international shipping to selected regions worldwide.
How do I place an order for custom packaging boxes?
You can place an order by requesting a quote, approving the design, and confirming production details.
What is the production turnaround time?
Standard production usually takes 7–10 business days, depending on order size and customization.
Is there a minimum order quantity?
Yes, minimum order quantities vary based on box style, material, and customization requirements.
Can I review a sample before full production?
Yes, we offer digital proofs and physical samples upon request before mass production begins.
What file formats do you accept for artwork?
We accept AI, PDF, PSD, and EPS files to ensure high-quality printing results.
Can I make changes after placing an order?
Changes are possible before production starts; modifications during production may affect timelines and costs.
Have Questions? Ask Our Get Custom Packaging Team!
(+02) 1234-5678
sales@getcustompackaging.com.au